We are here to help and whether it is a media release, a website audit,a slightly bigger project or something else, we are happy to discuss with you what is best. Our service offers a free face-to-face or phone meeting to discuss what services will suit and how soon they can be provided.

Depending on the size of your project, we pride ourselves on a quick turnaround. As soon as we begin consulting on your proposal we can give you an idea of what will be needed, a realistic deadline and a quote. We also offer an express service for an added charge if you have a tight time frame.

Our aim is to provide written copy which is easy to digest. However, we appreciate in many cases technical language is key to appearing professional. We focus on finding a healthy balance and work closely with you to ensure the content has the right feel for your audience.

If your company intends to use our service regularly we recommend a meet and greet so we can understand who you are and what you do. However, if you have a small one-off project we can communicate by phone and email.

Your feedback is key to providing the highest quality copy, so we offer two drafts as part of every service. You are encouraged to give feedback via phone which we will confirm in an email to ensure we are all in the same page.

However, if the changes are outside the original scope of the project we will inform you of any potential added charges before we take action.

Our services vary in price and will be based on the size, technical difficulty and the time your project will take to produce.

Please keep in mind we provide top quality services and expert advice which is reflected in our prices. We offer a range of options including hourly or daily rates and offer some services on a cost per word basis. We also have set packages for newsletters, websites and media releases. After discussing your needs we will provide a written quote within 48 hours.

We require a 50 per cent deposit, with the remainder to be paid within 14 days of when we hand over the final project.

We only start work once we have received the initial payment, so the sooner you pay the quicker we can begin.

We prefer payments be made by Direct Debit but can also accept Credit Card.

Spelling mistakes and other grammatical errors can slip past even the most expert writers. We understand the more eyes on the copy means a better chance of picking up embarrassing little mistakes.

For regular customers and bigger projects we commit to a final edit by a qualified proofreader on every document, which will be incorporated into our original quote.The extra service is a moderate fee that guarantees a professional end product.